18th International Conference, CRIWG 2012
Raesfeld, Germany, September 16-19, 2012
Proceedings
Valeria Herskovic , H. Ulrich Hoppe , Marc Jansen und Jürgen Ziegler
The proceedings of CRIWG 2012 are online. I am co-chairing the doctoral consortium together with my colleagues Stephan Lukosch and Dan Suthers on Sunday and will give a keynote on Monday.
Abstract of my keynote "Community Analytics – an Information Systems Perspective"
Information Systems serve the needs of organizations. With the widespread availability of free Web-based tools and social networking sites also communities with no institutional backing intensify the use of the Web. In this presentation, I motivate by examples that professional communities need community support beyond the commodity level. Community analytics in such settings need a deep understanding of interactions between community members and systems, members and resources as well as members among each others.Such a perspective is delivered by community information systems serving the needs of professional communities. The meaningful combination of quantitative and qualitative analytics strategies supports the understanding of community goals, community processes and community reflection. Case studies from ongoing EU research projects will support the argumentation.
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